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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ssapito g.p

June 30, 2025

5  out of  5
rating by Ssapito g.p
"Adonica was super helpfull i would recommend her to anyone she answer all of my questions the nices way possible world would of be 1000 times better if companies would have agents like her answering phone calls lol she the best agent state farms give her a rise"
We responded:
"Hi Israel, I agree! Adonica is great and every agent should have at least one Adonica on their team. I’m glad you got all your questions answered. Welcome to #thezarateam"
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Maritza

June 30, 2025

5  out of  5
rating by Maritza
"Had a good experience with Janet, she helped me from begging to end. Great communication with phone calls, emails as well text messaging. As well helping with my prices with insurances purposes to help with my budget. I highly recommend them !"
We responded:
"Thank you Maritza. Janet is great with her customers. I’m glad you had a great experience and welcome to #thezarateam."
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Kendon Sneller

June 28, 2025

5  out of  5
rating by Kendon Sneller
"ADONICA OGREN is a great asset to State Farm customer service. I have Always had great service and she knows what she’s doing. Always friendly and caring. Also, the rest of the staff at this agency is also very helpful and friendly. They are a credit at this agency."
We responded:
"Kendon, thanks for your kind words. Adonica and the team look forward to taking care of all of your insurance needs for many years. Glad you are part of #thezarateam."
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Tim Humphrey

June 28, 2025

5  out of  5
rating by Tim Humphrey
"Adonica took both houses and three cars and saved me thousands!!!"
We responded:
"Tim, we’re so glad we could save you money and the best part is you ended up with great coverage and great customer service. #thezarateam"
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Jemal Worku

June 28, 2025

5  out of  5
rating by Jemal Worku
"I’ve been with State Farm for almost 3 years now, and overall, my experience has been very positive. One of the standout aspects of my time with them has been the excellent support provided by Ms. Adonica. From day one, she has been professional, responsive, and incredibly helpful in making sure my coverage fits my needs. Ms. Adonica always takes the time to explain things clearly, whether it’s about policy changes, billing questions, or coverage options. Her communication is timely, and she genuinely makes an effort to ensure I’m taken care of, which has made managing my insurance feel simple and stress-free. I’d definitely recommend State Farm for anyone looking for a trustworthy insurance company with knowledgeable staff and great customer service."
We responded:
"Jemal, thank you for your kind words. Adonica loves what she does and it truly shows in the service she provides her customers. I’m glad the past three years have been a great experience and we looking forward to taking care of your insurance needs for many more. #thezarateam "
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Evan Garcia

June 27, 2025

5  out of  5
rating by Evan Garcia
"Great staff, very helpful with understanding everything insurance"
We responded:
"Thank you Evan. We appreciate your trust in #thezarateam. "
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Cyrus Grainger

June 27, 2025

5  out of  5
rating by Cyrus Grainger
"They are always helpful and looking out for us, I first got on with them when I was living in Odessa, but even when I moved to Amarillo they are still the agents I go with because of how great they are!"
We responded:
"Thank you Cyrus!! We appreciate your kind words. We work hard to meet our customers expectations no matter where they live in Texas. "
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jizle cepeda

June 27, 2025

5  out of  5
rating by jizle cepeda
"Janet is amazing! She made it a fast and quick process. Definitely recommend her for anything you may need."
We responded:
"Thank you Jizle. Thank you for trusting #thezarateam with your insurance needs. We appreciate you."
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Alize Lopez

June 26, 2025

5  out of  5
rating by Alize Lopez
"I absolutely love how State Farm fought for my case especially JANET, she’s very easy to talk to and very willing to solve your problem ."
We responded:
"Thank you Alize for your kind words. Janet does a great job with her customers. We are happy to help you with all of your insurance needs."
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Roger U

June 26, 2025

5  out of  5
rating by Roger U
"I received a professionally lined out life policy from Ms. Chandler and she was awesome! Everything was detailed and she made the experience that much better and know I feel great knowing I have a life policy for the future!! Thank you once again Janet for all of your help!!"
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Dylan Ramirez

June 25, 2025

5  out of  5
rating by Dylan Ramirez
"Gina Zaragoza and Janet Chandler are the best!"
We responded:
"Thank you Dylan. We appreciate you and look forward to taking care of all of your insurance needs for many years."
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Sonicwave99

June 25, 2025

5  out of  5
rating by Sonicwave99
"Thanks to Janet I went from $93 a month for only liability on my sports bike trying to switch to Full coverage on my previous insurance policy being well over $8k total paying close to $1700 a month to now paying $228 a month for full coverage definitely worth it and would recommend her to anyone might even have her try to add my car to my policy once it’s back up and running"
We responded:
"Thank you for trusting us with your insurance. We are happy you are not only saving money but you now have great coverage. "
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Ivy Elfert

June 24, 2025

5  out of  5
rating by Ivy Elfert
"I had an excellent experience working with Adonica Ogren at State Farm. She was incredibly helpful, easy to communicate with, and made the entire process smooth and stress-free. Adonica secured a fantastic deal on my car insurance, and her professionalism and dedication truly stood out. I highly recommend her services to anyone looking for great insurance deals and outstanding customer support!"
We responded:
"Thank you Ivy. I’m so glad you had a great experience and thank you for trusting us with your auto insurance."
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Shana Turbyfill

June 24, 2025

5  out of  5
rating by Shana Turbyfill
"Adonica is our agent and she goes above and beyond for us all the time. We are grateful for her being so responsive and ensuring our family is protected!"
We responded:
"Thank you Shana. We appreciate you and your family. Adonica will take great care of you."
Profile photo of Sharon

Sharon

June 19, 2025

5  out of  5
rating by Sharon
"Janet was excellent in assisting me and my wife with our life policies ..she was patient explaining all we needed to know ..Janet showed awesome customer service and was very knowledgeable of her job ..I recommend anyone needed insurance ask for Janet in this office to assist you .. you won't be disappointed. We are very happy customers because of her."
We responded:
"Hi Sharon, I’m happy to hear Janet provided a great experience while protecting you and your loved ones. Thank you for trusting us with your insurance needs."
Profile photo of SORMIL CARREÑO

SORMIL CARREÑO

June 19, 2025

5  out of  5
rating by SORMIL CARREÑO
"The best service I have ever received in this industry. Being an immigrant with so many questions and doubts. I found in Janet a patient and full of knowledge agent. She found the best options for me and my wife. Thank you Janet. 100% recommended! 🥰/ El mejor servicio que he recibido con respecto a seguros. Siendo inmigrante, con tantas pregubtas y dudas encontré en Janet a un agente paciente y llena de conocimiento. Ella encontró los mejores precios, las mejores opciones para mi y mi esposa. Gracias por todo, Janet! 100% recomendada."
We responded:
"Thank you Sormil. I’m so glad you had a wonderful experience. Sounds like Janet did a great job answering your questions and giving you piece of mind. Thank you for your trust."
Profile photo of Kai Prieto

Kai Prieto

June 12, 2025

5  out of  5
rating by Kai Prieto
"Janet helped me get the best insurance with a nice low rate, thanks Janet 😎"
We responded:
"Hi Kai! That’s awesome! Thank you for trusting us with your auto insurance."
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Guillermo Moreno

June 2, 2025

5  out of  5
rating by Guillermo Moreno
"Adonica was so awesome she was so helpful throughout the whole process. Thanks so much"
We responded:
"Hi Guillermo. Thank you for trusting us with your insurance needs."
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Carlos Ponce

May 29, 2025

5  out of  5
rating by Carlos Ponce
"I 100% recommend Janet Chandler ! She’s very knowledgeable at what she does, she’s very kind and patient. As a 22 year old male she got me such great coverage at such an amazing price on my truck insurance. I also decided to add my new home with State Farm and she was able to get me a discount for bundling my auto and home. Home insurance coverage with State Farm is better than what any other insurance company quoted me at. Janet was also very responsive at any time and was always glad to help me. I will definitely be doing business with her for many more years to come."
We responded:
"Good Afternoon Carlos. I’m glad to hear you had a great experience . We look forward to doing business with you for many years. Thank you for trusting The Zara Team with all of your insurance needs."
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Tammy Mason

May 28, 2025

5  out of  5
rating by Tammy Mason
"The company I work for uses Gina and her group for our company vehicle insurance. We have been so pleased with Gina and Janet!! My husband & I are now switching our personal policies to her as well. They go above and beyond to help and always get back with me promptly!! Plus they quoted us better coverage at a lower cost!!"
We responded:
"Thank you Tammy for trusting us with your insurance. We look forward to taking care of you and your family for many years to come. "
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Samuel Castillo

May 27, 2025

5  out of  5
rating by Samuel Castillo
"Thank you Janet Chandler for saving my family so much on not only my auto insurance but my home insurance as well. She is the best . Contact Janet for your auto,home or life insurance needs."
We responded:
"Thank you for trusting us with your insurance needs Samuel. Don’t forget to send your family & friends our way. "
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Cindy Anaya

May 27, 2025

5  out of  5
rating by Cindy Anaya
"Janet was so helpful and very knowledgeable. She helped me with my auto insurance, home insurance and life insurance for my family and I. She's the best !! Contact Janet for any of your insurance needs."
We responded:
"Thank you Cindy. I’m glad to hear we were able to help you with your insurance needs. Thank you for your trust. "
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Jeremey Jagrup

May 7, 2025

5  out of  5
rating by Jeremey Jagrup
"Janet is the BEST!! She has been extremely helpful and delivered information thoroughly!! I recommend her to anyone!!"
We responded:
"Thank you Jeremy for trusting The Zara Team with your insurance needs. We look forward to doing business with you for many years. "
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Misty ballard

April 29, 2025

5  out of  5
rating by Misty ballard
"Gina and her crew are amazing. They will go out of there way to give you affordable insurence. I left them for 3 years when I moved and when I returned they were there for me."
We responded:
"Glad to have you back Misty. Thank you for trusting us with your auto insurance. Affordability is always good and when you add a great policy to it along with a great team, you always WIN!!! "
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Ximena Armendariz

April 8, 2025

5  out of  5
rating by Ximena Armendariz
"I had an awesome experience with Janet! She helped me get the best price on my auto insurance. I would definitely recommend her to anyone."
We responded:
"Thank you Ximena. "