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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lalo Daniel

Lalo Daniel

August 31, 2026

5  out of  5
rating by Lalo Daniel
"She made everything very easy and clear on everything. Any changes or add-ons I may have had. She was more than willing to go above an beyond and get me more information that I may have needed."
We responded:
"Thank you Lalo for your kind words. We appreciate you."
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Steve LeSueur

August 28, 2026

5  out of  5
rating by Steve LeSueur
"Adonica has been great to work with and goes above and beyond!"
We responded:
"Thank you Steve. We appreciate your kind words. Adonica is pretty great! Thank you for your trust!"
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Haydee Avitia

August 28, 2026

5  out of  5
rating by Haydee Avitia
"I have been with Gina Zaragoza for some years now, & they have always been really good to me & helpful. Recently I noticed my insurance went up & I even started looking around for quotes. I was getting ready to change to another insurance when I decide to call & see why my insurance went up. I spoke to Adonica, she was very helpful, looked to see why my insurance up & even checked to see how they could bring it down. Adonica was great! She got my monthly payment down, & also my son's & nieces went down. I was so excited because I really did not want to change insurance. & She also explained to me that statefarm is giving out checks to they're customers, I thought it was spam. Thank you Adonica & the statefarm team at Gina Zaragoza"
We responded:
"Thank you Haydee. I’m so glad Adonica was able to find a solution. We’re glad you decided to stay and we look forward to doing business with you for many years to come. #TheZaraTeam"
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Perla

August 28, 2026

5  out of  5
rating by Perla
"Yvonne"
We responded:
"Thank you Perla! "
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Dallas Smith

August 18, 2026

5  out of  5
rating by Dallas Smith
"We had such a wonderful experience getting our new car insurance! Yvonne was incredibly helpful, answered all our questions and made the entire process so easy and stress-free. We truly appreciate the time and effort she took to make sure we were taken care of!"
We responded:
"Thank you Dallas for your kind words. We appreciate the trust you put in the Zara team and I’m happy to hear Yvonne did a great job at making the entire process stress-free. Welcome to the team."
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Esther Fernandez

August 5, 2026

5  out of  5
rating by Esther Fernandez
"Donica is so helpful, she always goes above and beyond!!! ❤️"
We responded:
"Thank you Esther. Adonica is such a great team member. Welcome to the team."
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Zachariah Haverly

August 3, 2026

5  out of  5
rating by Zachariah Haverly
"State farm has always been efficient and fair. My rep Janet has been avidly working with me on a recent incident where someone keyed my car. She's basically taken the reigns."
We responded:
"Thank you Zachariah for your trust. I’m glad to hear Janet is taking care of you. Please know we’re only a phone call away if you have questions or concerns about your claim. "
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James Carter

July 30, 2026

5  out of  5
rating by James Carter
"Adonica was awesome on getting me set up!"
We responded:
"Thanks James! Adonica is pretty great! Welcome to #Thezarateam"
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Leo Brito

July 29, 2026

5  out of  5
rating by Leo Brito
"I had an excellent experience with State Farm! From the very beginning, the entire process was smooth, professional, and stress-free. Adonica took the time to explain all of my coverage options, answered every question I had, and made sure I found the best policy for my needs without ever making me feel pressured."
We responded:
"Thank you Leo for your kind words. Adonica is pretty great with insurance and I’m glad she helped make things easy for you."
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Yoana Romero

July 26, 2026

5  out of  5
rating by Yoana Romero
"Adoro la respuesta tan rápida q siempre tienen para sus clientes cada detalle con ellos invita a quedarte ahí"
We responded:
"Gracias Yoana. Me alegra saber que esté contenta con el servicio que se le a proporcionado. Bienvenida al equipo #TheZaraTeam"
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Claudia Chavez

July 25, 2026

5  out of  5
rating by Claudia Chavez
"Thanks Yvonne! Excellent customer service, she
was friendly and Knowledge, They offer you the best options."
We responded:
"Thank you Claudia. Yvonne is great! We appreciate you and look forward to taking care of you for many years."
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Flor Marquez

July 22, 2026

5  out of  5
rating by Flor Marquez
"Everyone is very help and nice. Yvonne is very professional and. I love the you she explains everything"
We responded:
"Thank you Flor. I’m glad Yvonne took really good care of you. Welcome to #TheZaraTeam"
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Jesus Valenciana

July 16, 2026

5  out of  5
rating by Jesus Valenciana
"Adonica is personal was very knowledgeable and very helpful which many details were explained
And was very informative
I was very pleased with her help and satisfied"
We responded:
"Thank you Jesus. I’m glad Adonica was of great help. Welcome to the team."
Profile photo of Mario Mujica

Mario Mujica

July 16, 2026

5  out of  5
rating by Mario Mujica
"Such a great place for insurance and great customer service! Everybody is so helpful especially Yvonne! She has helped us through it all for my company and has made every process stress free. It's clear she cares about her clients and is very friendly. Highly recommend."
We responded:
"Hi Mario. I’m glad to hear Yvonne made insurance easy for you. Welcome to the team."
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Tracy Matney

July 14, 2026

5  out of  5
rating by Tracy Matney
"Very friendly. Worked with us and good rates"
We responded:
"Thank you Tracy. Welcome to #TheZaraTeam"
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Garcia

July 13, 2026

5  out of  5
rating by Garcia
"Took care of me from day 1 !!! Nice smooth process"
We responded:
"Thank you for your kind words ! Welcome to the team"
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Copperhead Electric Services LLC

July 13, 2026

5  out of  5
rating by Copperhead Electric Services LLC
"Yvonne did a great job on getting us a good rate for our home and auto insurance. As soon as I called for a quote, she started working and making adjustments as needed. We are very happy that she was able to help us get a better rate, but even more surprised with how much she seemed willing to do so.Highly recommend!"
We responded:
"Thank you for your kind words. Yvonne is a great team member and I’m glad she made the process easy for you. Welcome to the team."
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Ray & Sue Reddig

July 13, 2026

5  out of  5
rating by Ray & Sue Reddig
"Yvonne and Sarahi were very helpful and went the extra mile in helping me get my dad's auto insurance activated quickly. Thanks to both of you"
We responded:
"Thank you. We’ll take good care of your dad. #TheZaraTeam"
Profile photo of Kayla Shirley

Kayla Shirley

July 9, 2026

5  out of  5
rating by Kayla Shirley
"Yvonne was very helpful in getting us going on great coverage on home & auto. She even helped our kids getting started on their own coverage!! Thank you for your time & help."
We responded:
"Hi Kayla! Glad to hear you and the kids are part of the team. We’ll work hard to take care of your family."
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Gabby Marie

July 7, 2026

5  out of  5
rating by Gabby Marie
"Adonica was wonderful, patient, and answered all my questions! Explained everything thoroughly, and was the sweetest! Will recommend! Thank you so much!"
We responded:
"Hi Gabby Marie. I'm so glad to hear Adonica was great at assisting you with all of your insurance needs. Your referrals are the best compliment. Welcome to #TheZaraTeam."
Profile photo of Juan Carlos Rodríguez Echevarría

Juan Carlos Rodríguez Echevarría

July 6, 2026

5  out of  5
rating by Juan Carlos Rodríguez Echevarría
"Muy buena la atención recibída agentes muy atentos y serviciales"
We responded:
"Gracias Juan Carlos. Adonica dijo que fue un placer hablar con usted. Bienvenido a nuestra oficina. "
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Yonas Abraha

July 2, 2026

5  out of  5
rating by Yonas Abraha
"I just want to express my general experience of outstanding customer service with State Farm branch in Odessa.
In very satisfied conclusion l want thank Janet & Adonica for making my out of state transition so simple & easy for me to be acclimated with my vehicle, life, and future renters insurance experience so suitable for my situations.

Way to go!!
Respectfully,
yA"
We responded:
"Thank you Yonas. I'm glad to hear Janet and Adonica helped you out. Welcome to #TheZaraTeam. We are glad to help with all of your insurance needs."
Profile photo of Naila Valenzuela

Naila Valenzuela

June 30, 2026

5  out of  5
rating by Naila Valenzuela
"Muy buena atención al cliente sobre todo gracias a Janet y Adonica, se tomaron el tiempo de explicarme lo que no entendía y recomendarme lo mejor!"
We responded:
"Gracias. Me alegra saber que Adonica & Janet pudieron ayudarle a entender el seguro y contestar todas sus preguntas. Para eso estamos aquí. Bienvenido al equipo."
Profile photo of madison strahan

madison strahan

June 29, 2026

5  out of  5
rating by madison strahan
"I had such a good experience using state farm for my first insurance experience ever! Yvonne was so amazing and helpful through everything! She guided me through what everything was and helped get me the best deal i could! She was attentive and so nice and sweet throughout the calls! She reached out to make sure i didn’t need any extra help and made sure i got everything taken care of! She was so sweet and im so thankful! For my first time ever dealing with insurance im glad I got her!"
We responded:
"Madison, I'm so glad we made insurance easy for you. Yvonne is great and she loves taking care of customers. Welcome to #TheZaraTeam where are glad to help with all of your insurance needs."
Profile photo of Jolynn Munoz

Jolynn Munoz

June 29, 2026

5  out of  5
rating by Jolynn Munoz
"Adonica was a great representative at getting me a great quote and good quick quality service."
We responded:
"Thanks for your kind words Jolynn. Adonica said it was a pleasure taking care of you. Welcome to #TheZaraTeam and please let us know if there's anything else we can help you with."